426 views
0 comments

I purchased two dresses. The first dress arrived after a few weeks ...

the second one a week later. The second dress was NOT the one I ordered. I went to their Customer Support site, filled out all the information (including photo/file attachments) and waited for their response as to how to proceed with the return. They never responded (as stated within 24 hours) ...

a second message was sent ... still no response. A 50% failure rate is unacceptable with today's online purchases. HAD THEY RESPONDED ...

I would still be required to pay for return shipping as well making the dress 150% of it's original price. Based on their lack of response ...

I did not want to gamble with the possibilities of more delays and another incorrect order. THE PRICES JUST DON'T OUTWAY THE INCONVENIENCES.

Reason of review: Poor customer service.

Monetary Loss: $24.

Preferred solution: Full refund.

Rosewholesale Cons: Customer service.

Location: Riverside, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Rosewholesale Reviews

  1. 250 reviews
  2. 113 reviews
  3. 53 reviews
  4. 20 reviews
  5. 54 reviews
Rosewholesale reviews