Rosewholesale - Read Return Policy Before Purchasing
I purchased two dresses. The first dress arrived after a few weeks ...
the second one a week later. The second dress was NOT the one I ordered. I went to their Customer Support site, filled out all the information (including photo/file attachments) and waited for their response as to how to proceed with the return. They never responded (as stated within 24 hours) ...
a second message was sent ... still no response. A 50% failure rate is unacceptable with today's online purchases. HAD THEY RESPONDED ...
I would still be required to pay for return shipping as well making the dress 150% of it's original price. Based on their lack of response ...
I did not want to gamble with the possibilities of more delays and another incorrect order. THE PRICES JUST DON'T OUTWAY THE INCONVENIENCES.
Reason of review: Poor customer service.
Monetary Loss: $24.
Preferred solution: Full refund.
Rosewholesale Cons: Customer service.
Location: Riverside, California
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