Annette J Iyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I havent recivied my package

I put in the order 4 three mice Anna dress still have not receive it it's been two weeks now
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Preferred solution: Deliver product or service ordered

Laurie A Dsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not spend a dime with this company, they most certainly will rip u off.

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Rosewholesale - Do not spend a dime with this company, they most certainly will rip u off.
Rosewholesale - Do not spend a dime with this company, they most certainly will rip u off. - Image 2
I ordered a really cute wig that was advertised through Facebook, but what I received was a totally different wig. It looked like an old lady gray colored wig. When I tried to get a refund, all I got was the run around. I did everything they asked me to, but it still was not good enough, they just kept adding more rules on how to get my refund, which I never did.
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Loss:
$43
Pros:
  • Pricing & product
  • Pictures are deceiving
Cons:
  • Your nonexistent customer service
  • No refund

Preferred solution: Full refund

Anonymous

Wigs isn't what I purchased

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Ordered two wigs and they're both garbage! Not what I ordered at all. Please do not waste your money on this company because you will be highly disappointed
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Loss:
$42

Preferred solution: Full refund

Patricia S Yqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied in product, in being able to contact Customer Service for help. Email addresses for help and making returns not valid.

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I ordered 2 Editors Pick Elite HF Synthetic wigs (Mono Top in Light Brown and Auburn) before Christmas. I paid by my VISA Credit Card not PayPal. My credit card was charged and I did not receive the order. Finally today, February 3rd, I received the order and I am very dissatisfied and unhappy with the product. The wigs do not look anything like the one shown on Facebook. Ive tried to make contact with your Customer Service email address indicated in your contact information, with no success. I would like a refund. However; I can not get any help in order to do so. This is the second time this has happened to me. The 1st time I got so frustrated trying to return something I just gave up trying. This time, I would really like hear from some in your company to resolve this issue. PLEASE RESPOND. Thank you. Pjsc27@***.com
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Loss:
$40
Pros:
  • Pictures are deceiving
  • Produts and customer service
Cons:
  • Your nonexistent customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Do not waste your time or money

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After a very long time the wig I received was not the wig I ordered. I sent them pictures and they admitted their mistake. They offered to send me $8 on a $40 wig which I should take because since it is the customers responsibility to pay for returns and they manufacture in China it would cost me over $20 to return. They finally said they would send me $14, I could keep the wig and get a coupon for further purchases and would I please give them a good review. Heck no. its a terrible wig and a huge scam. I dont believe I will ever receive $14. Buyer beware.
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Loss:
$40
Cons:
  • Service
  • That i never recieved item

Preferred solution: Full refund

Carina F Xgw

DO NOT BUY THEIR CHEAP WIGS IT'S A SCAM!

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I ordered a shoulder length brunette wig. It took almost a month to arrive. The wig was not brunette it was black with grey highlights. The length of the wig was not shoulder length and is down to the middle of my back. The wig itself is very cheap quality. I WOULD NOT RECOMMEND ANYONE BUY THEIR PRODUCTS!
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Loss:
$40
Cons:
  • Your nonexistent customer service
  • Not being able to reach a rep
Reason of review:
Bad quality

Preferred solution: Full refund

3 comments
Annaya Uwd

I am trying to get my money back there product is garbage

Bonny Izu
reply icon Replying to comment of Annaya Uwd

What address did you send the wig back to? It says not to send it back to the manufacturer, but didn't give me an address to send it back to. Thanks

Guest
reply icon Replying to comment of Bonny Izu

I didn't try to send it back as too many others have tried it and failed.

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Anonymous
map-marker Washington, District Of Columbia

Be careful with your information

The website of the company has been hijacked, most likely by Rosegal. I cannot access my account to conduct transactions after may tries the whole day. My attempts to get to my accounts are being directed to the Rosegal website. I have sent Rosewholesale an E-mail, but the company seems oblivious.
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1 comment
Robin J Fxv

I have the same problem. My account have been hacked.

And this *** support is the worst i ever talked with. Someone have changed my e-Mail to an other....

Pam O Lgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t buy from this company..........Scam!

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Ordered an “Editors Pick Elite” for $30.94. I never received an order number after placing my order or tracking number. Paid with credit card, they took my money, but never received my wig. I notified them by e-mail 5 times, because they never had a phone number, but nobody responded to me. BEWARE, DON’T ORDER FROM THIESE PEOPLE!
View full review
Loss:
$31
Cons:
  • It has been the worst online shopping experience i have ever had
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Melisa K Dfx

Dont purchase anything from them I never received my package

I NEVER RECEIVED MY WIG I ORDERED 11 MKNTHS AGOAngryAngryAngry I WOULD NEVER EVER ORDER FROM THEM AND DONT RECOMMEND YOU DO EITHER
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Loss:
$23
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

kathleen h Ber

Do not used them . You have to wait a long time for delivery. When shipment arrives it is not the wig you ordered. Info on webside is totally useless for contact the company to arrange a return

I received a wig after a very long wait (approx 1 Month) and it was not the product ordered. I have short hair and wanted the same. Instead I got a shoulder length wig. It's not even likeable. I have searched every where to find out how to return it for a refund. Tried an email address and a lot of websites but was unable to contact anyone for info.
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Loss:
$40
Cons:
  • I think this company is a scam
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Diana Z Qdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible

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Rosewholesale - Horrible
Rosewholesale - Horrible - Image 2
This was my 3rd wig,each time either to large poorly made,did not look like the picture..Iordered a full lace wig,my first one I was exited..I told them to make me a real medium,send my size,medium brown color,pre plucked..I received dark brown,the wig tore when I put it on,the lace is super fragile,when I cut the lace off in the front the side came apart at the seam...The wig has large bald parts.I paid $163.00;I am so angry.Do not order full lace wigs from them,super poor quality....All of the wigs are poorly made...
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Loss:
$163
Pros:
  • Pictures are deceiving
Cons:
  • No person to talk to
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Mari E

Don't buy here!!!!!!!!!!!!!!!!!!!!!!!

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I wanted to send two items back and they will not send me a return label and I always get the runaround when asking questions of how to send things back. Yep! A SCAM!
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Loss:
$50
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Cathy R Gnx

RIPPED OFF

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Rosewholesale - RIPPED OFF
Rosewholesale - RIPPED OFF - Image 2
Rosewholesale - RIPPED OFF - Image 3
Updated by user Jul 25, 2019

No, I still don't have my pants and top.

Original review Jul 24, 2019
I ordered a butterfly top and a pair of white leggings on 3-15-2019. I still don't have them! I contacted ROSEWHOLESALE so many times! Don't order from them. It's a rip off!
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Loss:
$30
Pros:
  • Price
Cons:
  • When i contacted them it was like running around in circles
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Angela H Nol
map-marker Cedar Park, Texas

Do not buy

Not at all the wig I ordered and completely different color. It is horrible! Paid extra for speedy delivery and took a month to get. I cant get an answer from the email I sent. Total scam!
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Loss:
$44
Cons:
  • Liars and theives
  • Delivery time
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Nikhita Gux

Trying to pay for my order and it's not letting me do it online

When I call it hang up before ringing
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Reason of review:
Order processing issue
Julie Chy

0 stars

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I ordered a wig and in the advertisement it looked really nice it was nothing to compare to what they advertised the color the quality it looks fake as could be like I had gone into a five-and-dime store and bought it.
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Loss:
$43
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

Would that wig happen to be one called Haily | Synthetic Wig (Mono Part)? Yesterday I ordered that from a place called Rosewigs.com.

Keep in mind that every time they are called out on their scam they just create a new name and continue on scamming. I have found pay pal to not be much help. Hard to ship wig back when the shipping cost is almost as much as the wig itself. Be aware that the videos of you see of the models with the wigs on, many times it is their real hair and not a wig.

That was the case with the one I ordered. Our government needs to completely stop most of the trade with China or else look into this issue and stop them from scamming us. This is ridiculous. Why , all of a sudden we cannot control foreigners from scamming our citizens?

This sickens me. Please share this information all over facebook.

Guest

The wig I received is of cheap quality. More like a RATS nest.

Very upset over this. Nothing like the video they show you. I need to know how to return it & get a refund. Of course they wont be able to be reached, but I'll try anyway.

What a scam. Buyers beware.

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