Not resolved
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy

i placed two orders, one i got the wrong size and need to return so i can get the right size. it is been two weeks and i can not send them back because customer service does not give an answer.

the second order has been lost, never got it. same problem.

i been calling customer service more than three times, and they never answer and never call back. i chat with some one on customer service, and they say they can not help me because they are in china and because the time it is too late there.

i am very disappointed of this company, first time buy, and last time.

all i want is get my money back, i spent $165 dollars.

This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $69. This person is overall dissatisfied with Rosewholesale. The most disappointing about rosewholesale customer care at Rosewholesale was customer service and delivery, can not get anyone to call and you can not find out where or when your order is to be delivered Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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