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Summary of Rosewholesale Customer Service Calls

547 TOTAL CALLS
21% SUCCESSFUL CONNECTIONS
01:27 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Rosewholesale to Ask about:

Shipping and Delivery:

  • “I need to change my shipping adress”
  • “Free shipping”
  • “Wrong item”

Return/ Replace:

  • “To return swimwear for bigger size”
  • “Want to return garmet”
  • “For a return labelsmall,the stuff is to dsm small”

Cancellation:

  • “Order canceled”
  • “Cancel my lrp and cancel most recent order”

Refund:

  • “I just ordered a dress tofond out it will not be here in time for the wedding. I need my refund back”
  • “You didnt refund all my money. I spent 119.62 and you refund me 14.00”

Account:

  • “Unable to create an account”

Staff:

  • “I need to talk to customer service”

Payments and Charges:

  • “Payment method problem ,i need Wire tranfer or EfT”

Cards:

  • “My sale is pending on my card was wondering if it went through. I never got conformation.”

Website/ Application:

  • “Something was orderd from your website an charged to card i didnt authorize”

Other:

  • “I need to know about the whole sale prices befor i buy”
  • “Package”
  • “Question about my order”

About Rosewholesale

Top 5 Rosewholesale Services

Shipping Service, Customer Care, Deal

Top 5 Rosewholesale Products

Dress, Clothing, Shirt, Jacket, Wig

Top 5 Likes about Rosewholesale

Prices, Low cost, Price, Shipping and tracking informations very accurate, Products on their website

Top 5 Dislikes about Rosewholesale

See my complaint, Customer service, Substituted cheaper materials, Service, Product never received

Summary

Rosewholesale is an international online clothing store that specializes in selling products for women. The store has been in business for only two years but already has a large number of regular clients. Rosewholesale has offices in both Europe and U.S. and operates worldwide. The list of goods that the company sells includes apparel, shoes, bags, jewelry and watches and clearance. On top of that the store offers a broad selection of various accessories such as hats, belts, gloves, make up tools and many more. The store follows refund policy refunding 100% of product’s cost if necessary.

Rosewholesale reviews and complaints

Rosewholesale is ranked 301 out of 1932 in Footwear and Clothing category

Area Served

UK

Payment Methods

VISA

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Rosewholesale Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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