Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Not only did rosewholesale take $160 from my bank account without confirmation but they have failed to reply to any message I've sent. When I called the number listed it's not in service and hangs up.

On top of this all, I received an additional order placed on thanksgiving day and the wig sent is not the original wig I ordered. I received a random wig from them, and when I complained, they sent an apology ticket but have failed to resolve the issue.

I would not recommend anyone to shop with vendors. False advertisement

Product or Service Mentioned: Wig.

Reason of review: Not as described.

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No customer service number to call


Do not trust this company. It's obviously a fake company, and a scam.

Beware when there are no direct phone numbers for customer service. I ordered 2 wigs 2 weeks ago and also paid for expedited shipping. I have not received anything at all. I tried to track the package but it was a complete waste of time.

I had to call my credit card company and ask them to refund the charge back to my account due to fraud. I am going to see how I can go about filing a complaint against this ruthless company.

to Belle #1439950

Yes it is they just took my money. Needs to be reported. They messed with the wrong person now!!!!

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