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Rosewholesale - My order
Rosewholesale - My order
To whom it may concern. I am not really happy with the things I bought from your company. I was sent a dress that was torn as New dress. I am also expecting the remaining orders over 2 weeks of collecting some the remaining is yet to come. My order number is...
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Gina2
Gina2

Dear Customer,We are sorry to hear you are having issues.All of our items have a processing time that is shown clearly on the product page.Please note that the total time it w...

1.0
#1211723
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I ordered a flowy top, a pair of leggings, and 2 necklaces. The top and leggings shipped out first, and I got a tracking number right away in my email. The necklaces shipped out separately 2 days later, and a tracking number was also sent to my email. Note that a...
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3.9
I liked
  • Rewards
  • Shipping
  • Prices
I didn't like
  • Shipping costs more than the items
#1211990
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Rosewholesale - Mismatched Boots
In May I ordered 2 pair of boots. They arrived within the month. They came in a plastic bag-not a shoe box. Both pair were 3 sizes too small.One pair was not even a pair. 2 different boots-one was embellished and had silver accents-the other was plain. There was a...
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#1275615
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Ordered a wig on May 30. After several days of no delivery I contacted Customer Service and was told the wig was out of stock and was given the choice to wait or change my order. I chose to wait. My first issue was why didn't it show on your website that the wig was...
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#1279001
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I ordered and paid for my wig on May 21. When I checked on it they said it was out of stock and I could wait for it or order another wig. I chose to wait. Then I was given 3 dates for shipment. The last message said it was on its way. That was a few days ago. When I...
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#1275440
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Ordered 3 dresses in Feb. still nothing.I can't even track them.I would never order from here AGAIN !!!!! I am extremely disappointed in this company.Their clothing looks great, only problem you never receive it !!!Now I wish I would have checked the reviews before I...
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1.0
#1265994
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Would like to know when will I receive product
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Gina2
Gina2

Dear Customer,Thank you for raising this issue.All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.For more details :...

1.0
#1244508
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The products are completely fraudulent. The products do not look like the pictures nor is the product as they said. the refund process is a joke. They take back coupon credits out of the money you paid, which is crazy. I paid the whole amount. I want the whole amount...
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Gina2
Gina2

Dear Customer,We are sorry to hear that you are not satisfied with your order.All of our products follow strict quality checks and we always aim for our products to meet our c...

1.0
I didn't like
  • Sometimes the poor quality or wrong size of the items
  • Service
  • Making up of new items to continue to refuse a refund
#1250863
Reply to reviews
Have not received my expited shipping order. I have tried contacting the number that is on the web page but it says call failed. I am wondering if I can get my money back??
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Gina2
Gina2

Dear Customer,We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.https://...

#1261114
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I ordered items from Roses in March have tried every contact possible to receive my items.I get the run around everytime! Almost $I200 worth of clothing and jewelry.I have never ,ever been so frustrated with a company!Explain ticket! Where can I locate it.It is not the...
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Gina2
Gina2

Dear Customer,Thank you for raising this issue.All items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer.Because you choose...

#1237603
Reply to reviews